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Communications Errors

Common practice pitfalls: And how to avoid them

Lawyers’ Professional Indemnity Company (LAWPRO) was created to insure lawyers against legal malpractice claims. Most claims are brought by a lawyer’s own client and include an allegation that the lawyer made a mistake or did not meet the standard of care expected of him or her when delivering legal services. Our records suggest that almost… Read More »

Categories: Articles, Communications Errors, Inadequate Investigation, New Lawyer Issue, Student, Time Management

Tips for Successfully Building Access to Justice into your Law Practice (2021)

This program was part of Access to Justice Week 2021. Join LAWPRO, The Action Group on Access to Justice (TAG) and Toronto Lawyers Association to explore how legal professionals can structure their practices to better facilitate access to justice. Participants will hear from a panel of legal professionals from across the province and various areas… Read More »

Categories: Access to Justice, Communications Errors, Conflicts of Interest, CPD, Firm Management

Communicating like its 1876: The continuing importance of telephone skills for lawyers

When the Western Union Telegraph Co. famously declined to purchase the telephone patent from Alexander Graham Bell, it was allegedly because they wondered why anyone would want to use such a frivolous and impractical device when a clear and concise written message could just as easily be sent by telegraph. This assessment seems less absurd… Read More »

Categories: Articles, Communications Errors, Content Type, Features, Law students/new lawyers, New Lawyer Issue

Landmines for Lawyers When Drafting Wills

When it comes to mistakes and claims, the Achilles heel for lawyers in the wills and estates area is drafting wills: Making will-drafting errors – either because of poor communication, inadequate discovery or errors in law – is the single most common issue in claims reported in this area of law. In many cases, the… Read More »

Categories: Articles, Communications Errors, Failure to Know The Law, Inadequate Investigation, Wills & Estates

After the event (ATE) insurance: what you need to know

After the event (ATE) insurance (a type of legal expense insurance) can help lessen the financial blow of a lost case for both the client and lawyer. Generally, the insurer will pay some amount of costs, fees, and/or disbursements if the client is unsuccessful. It is important to understand the specific policies and contracts involved… Read More »

Categories: Areas of Law, Civil Litigation, Communications Errors, Conflicts of Interest, Malpractice Errors, Topics

Common practice pitfalls and how to avoid them (2018 edition)

man balancing boxes

Lawyers’ Professional Indemnity Company (LAWPRO) was created to insure lawyers against legal malpractice claims. Most (though not all) claims are brought by a lawyer’s own client and include an allegation that the lawyer made a mistake or did not meet the standard of care expected of him or her when delivering legal services. No lawyer… Read More »

Categories: 2018 Student Issue 6, Alerts, Communications Errors, Content Type, Inadequate Investigation, LAWPRO Magazine, LAWPRO Magazine Article Type, Malpractice Errors, Student, Time Management

Ending well means starting right: The family law intake process

lawyer and client talking

The most critical step in any family law case is when clients meet with prospective counsel. That meeting establishes the nature of the relationship, a preliminary game-plan, and each party’s expectations of the other. Most clients approach that inaugural meeting with considerable anxiety. Most have never dealt with a lawyer, and certainly not with respect… Read More »

Categories: 2018 February Top Legal Disruptions, Areas of Law, Articles, Communications Errors, Content Type, Family, Inadequate Investigation, LAWPRO Magazine, LAWPRO Magazine Article Type, Malpractice Errors, Practice Tips, Retainers, Topics

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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