Articles
The confidence client: Survival tips to prevent fraud
In the nineteenth century, American journalists and law enforcement coined the term “confidence artist” to describe a form of fraud that preys on the trust and credulity of its target. The form these frauds took was always changing but relied on the good faith of the target and either a promise of profit or a… Read More »
Categories: 2024 March, Articles, Cyber dangers, FraudOne click and you are out $1 million
Could it happen to you? If you have a trust account, then you’re at risk. We are seeing a sharp increase in social engineering fraud against law firms and their clients, where the goal is to divert funds to fraudsters’ accounts. When money gets diverted, the lawyer and/or the client is out of funds. For… Read More »
Categories: 2024 March, Articles, Cyber dangers, FraudHow managing your schedule can help you stay well
Decision fatigue is the decline in energy and focus you experience after making decisions or engaging in mundane tasks. This mental drain can cause you to seek immediate rewards, which can lead to poor decision making and inefficient or irrational behavior. Here are five ways you can manage your daily schedule to stay focused and… Read More »
Categories: 2024 March, Articles, WellnessClient portals improve information security and client service
What is a client portal? Wikipedia defines the term client portal as “an electronic gateway to a collection of digital files, services, and information, accessible over the Internet through a web browser. the term is most often applied to a sharing mechanism between an organization and its clients.” Why is it important for lawyers to… Read More »
Categories: 2024 March, Articles, Firm Management, Legal Careers, Legal TechnologyTitle insurance matters: ‘One of these things is not like the other’
You may recall the title as a lyric from a song in a popular kids show many years ago, reinforcing the benefits of being aware and noticing differences. This same lesson applies when comparing the legal protection coverages offered by other title insurers that compete with the Legal Service Coverage that’s included in TitlePLUS policies…. Read More »
Categories: 2024 March, Articles, Real Estate, Title insurance, TitlePLUSVirtual Identity Verification (IDV) service Provider Chart
As of January 1st, 2024, the Law Society of Ontario requires lawyers who only meet with clients virtually to verify their clients’ identity online by authenticating their identification documents, or using an alternate, approved verification method. The virtual authentication of identity is done via technology that does multiple searches/verifications of the client’s identity. The Law Society… Read More »
Categories: Articles, Legal TechnologyRemarks of the Chair and the President & CEO
Remarks of the Chair The report that follows shows how our insureds can count on LAWPRO for stability, knowledge, and support during challenging times. One of the most stressful experiences in a lawyer’s career is when they discover they’ve made a mistake. On an annual basis, more than 3,000 lawyers call us to report a… Read More »
Categories: 2023 May - Year in Review 2022, ArticlesWhat we did in 2022: Program highlights
We returned to the office Yes, we physically returned to the office. While LAWPRO’s offices remained open throughout the pandemic, it was only in 2022 that all staff returned to regular attendance in the office through a hybrid work model. The opportunity to once again work side-by-side strengthened our team, helping us provide insureds with… Read More »
Categories: 2023 May - Year in Review 2022, ArticlesWhat we did in 2022: Repairs
When LAWPRO is quickly alerted to real or potential claims, we are often able to rectify the problem, thereby preventing harm to a client and a malpractice claim from arising. Our counsel know how to best fix issues such as dismissal orders due to inadvertent missed deadlines, allegations of improper will drafting, minor errors on… Read More »
Categories: 2023 May - Year in Review 2022, ArticlesWhat we did in 2022: Defending lawyers in court
Here are a few examples of defences successfully advanced by LAWPRO in 2022 on behalf of insureds Tax and contract litigation – Allegedly failing to follow explicit client instructions Lawyers themselves can sometimes make for challenging clients. As backseat drivers, they may feel they know more or are better qualified to make strategic and procedural… Read More »
Categories: 2023 May - Year in Review 2022, Articles