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LAWPRO STATEMENT ON COVID-19

LAWPRO wants to reassure Ontario lawyers and its other stakeholders that we continue to operate. While calls to our customer service department have slowed down, new claim reports continue to come in at pre-crisis numbers – ten to fifteen each and every day. We have activated our business continuity plan and we are doing the… Read More »

Categories: Alerts

Video Conferencing Checklist

There are a lot of things lawyers need to keep track of when providing legal services by video conference. This Video Conferencing Checklist (Word document or PDF file) will help you consider the steps you need to take before, during, and after a video conference meeting with a client. This Checklist has been modified from… Read More »

Categories: Checklist

Common practice pitfalls: And how to avoid them

Lawyers’ Professional Indemnity Company (LAWPRO) was created to insure lawyers against legal malpractice claims. Most claims are brought by a lawyer’s own client and include an allegation that the lawyer made a mistake or did not meet the standard of care expected of him or her when delivering legal services. No lawyer is immune to… Read More »

Categories: Articles, Communications Errors, Inadequate Investigation, Student, Student Issue, Time Management

LAWPRO is not like your auto insurer

In my more than 20 years of defending lawyers on malpractice claims, I continue to be amazed at how little some lawyers seem to know about the “LAWPRO policy” and how a claim is handled. I am also frustrated by how often lawyers have not done even the simplest things that could help them avoid… Read More »

Categories: 2018 Student Issue 6, Articles, Content Type, Errors & Omissions, LAWPRO Magazine Article Type, LAWPRO policy, Student, Student Issue, Topics

The Member Assistance Program

Many students and lawyers find themselves confronting mental health and wellness issues during their career. If you find yourself dealing with depression, anxiety, addiction, or other mental health or wellness concerns, know that you’re not alone. The Ontario Member Assistance Program (“MAP”) operated by Homewood Health provides resources and counselling at no cost to Ontario… Read More »

Categories: Articles, Student Issue, Wellness, Wellness

A place for every email and every email in its place: Improving your inbox organization

In a modern law firm, it is not uncommon for the bulk of a file to be located in the lawyer’s inbox. This includes records of client instructions, agreements between counsel, strategy discussions, and scheduling confirmations. This can also include attachments and documents circulated between lawyers and clients that are sometimes never stored in a… Read More »

Categories: Articles, Legal Technology, Student Issue, Tech Tips

Communicating like its 1876: The continuing importance of telephone skills for lawyers

When the Western Union Telegraph Co. famously declined to purchase the telephone patent from Alexander Graham Bell, it was allegedly because they wondered why anyone would want to use such a frivolous and impractical device when a clear and concise written message could just as easily be sent by telegraph. This assessment seems less absurd… Read More »

Categories: Articles, Communications Errors, Content Type, Features, Law students/new lawyers, Student Issue
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