Client Management and Effective Client Relationships (2023)

Posted October 30, 2023 by LAWPRO

Learn from leading advocates about (i) a well-drafted retainer agreement, setting fee expectations, and what to do when the client does not pay; (ii) understanding how diversity and culture can impact communication with clients; and (iii) managing communication and relationship breakdowns when they occur.

Download the materials

Speakers:
Rachel Sachs, Lawyer and Seniors Advocate, Sachs Law
Amer Mushtaq, Managing Partner, Formative Law LLP
Stephanie Ostrom, Lawyer, Elm Law

The program is eligible for 1.5 hours of professionalism, and for LAWPRO’s $50 Risk Management Credit.

Categories: CPD

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.