managing the LAWYER/CLIENT relationship

introduction

managing the stages

Client/Case Screening

Non-engagement

Engagement

Disengagement

adopting a risk management approach

Benefits

risk management techniques

Systems and Trails

Effective Communication

Planning

Technology

Time Management

summary

appendices

1 - Checklist for Client/Case Screening

2 - Checklist for Non-engagement Letter

3 - Checklist for Engagement/Retainer Letter

4 - Checklist for Disengagement/Termination Letter

5 - Checklist of Systems and Trails

6 - Checklist for Effective Communication

7 - Checklist of Technology Tips

8 - LAWPRO Claims Reporting and Handling