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Virtual Identity Verification (IDV) service Provider Chart

As of January 1st, 2024, the Law Society of Ontario requires lawyers who only meet with clients virtually to verify their clients’ identity online by authenticating their identification documents, or using an alternate, approved verification method. The virtual authentication of identity is done via technology that does multiple searches/verifications of the client’s identity. The Law Society… Read More »

Categories: Articles, Legal Technology

Social Engineering Toolkit

As of 2024, your professional liability policy covers you to a sublimit of $250,000 in the event a claim arises out of a social engineering fraud. To avoid being out of pocket for potentially thousands of dollars, take a few steps to protect yourself and extend your social engineering coverage to the standard $1 million… Read More »

Categories: Toolkit

Client Management and Effective Client Relationships (2023)

Learn from leading advocates about (i) a well-drafted retainer agreement, setting fee expectations, and what to do when the client does not pay; (ii) understanding how diversity and culture can impact communication with clients; and (iii) managing communication and relationship breakdowns when they occur. Download the materials Speakers: Rachel Sachs, Lawyer and Seniors Advocate, Sachs… Read More »

Categories: CPD

Building Resilience and Maintaining Mental Health in the Legal Profession (2023)

LAWPRO, in partnership with TLA, welcomes the legal community to join us for our continuing conversation about managing our mental health and building resilience. This session will provide practical advice from those on the frontlines of improving mental health for lawyers. You will hear directly from a clinician at the Member Assistance Program, a Peer-Support… Read More »

Categories: CPD

What we did in 2022: Program highlights

We returned to the office Yes, we physically returned to the office. While LAWPRO’s offices remained open throughout the pandemic, it was only in 2022 that all staff returned to regular attendance in the office through a hybrid work model. The opportunity to once again work side-by-side strengthened our team, helping us provide insureds with… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: Repairs

When LAWPRO is quickly alerted to real or potential claims, we are often able to rectify the problem, thereby preventing harm to a client and a malpractice claim from arising. Our counsel know how to best fix issues such as dismissal orders due to inadvertent missed deadlines, allegations of improper will drafting, minor errors on… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: Defending lawyers in court

Here are a few examples of defences successfully advanced by LAWPRO in 2022 on behalf of insureds Tax and contract litigation – Allegedly failing to follow explicit client instructions Lawyers themselves can sometimes make for challenging clients. As backseat drivers, they may feel they know more or are better qualified to make strategic and procedural… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: We helped – the practicePRO program

The practicePRO program provides risk management, claims prevention and law practice management information for free. Its resources, precedents and checklists are intended to help Ontario lawyers take proactive steps to avoid legal malpractice claims and grow successful and thriving law practices. In 2022, practicePRO focused on continuing to help lawyers adapt to workplace and practice… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we value is built into everything we do

Corporate Social Responsibility at LAWPRO is informed by a spirit of community and accountability, while acknowledging that we are governed and profoundly shaped by our unique role as the provider of the primary professional liability insurance program for all lawyers in Ontario. Supporting our future legal community LAWPRO’s efforts and activities to support law students… Read More »

Categories: 2023 May - Year in Review 2022, Articles

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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