Surviving the Slide: Dealing with the Tough Economy Volume 7, issue 4: Winter 2008/2009 Download entire magazine (PDF format, size: 2.22MB). COVER Surviving the slide: What firms should (and shouldn't) do to ride out the economic storm Four experts on law firm management and operations from Canada and the U.S. share their insights and tips on leadership, marketing, client relationships, law firm finances and technology. Download this section (size: 647KB)

Supplement: The full text of the "Surviving the slide" roundtable discussion
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Building a better clientele
Ideas from practicePRO Director Dan Pinnington on how to build and retain a better clientele - more important than even in trying times.
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Technology in trying times
Innovating with technology is an even more important imperative in rough times. So how do you select and implement the right legal technologies when money is tight?
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FEATURES
Fraud on the inside: What to do when partners, associates or staff commit fraud
Why do trusted members of your firm turn to fraud? How can you spot these frauds? What do you do once you've discovered the fraud? A forensic examiner and lawyer shares his insights.
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DEPARTMENTS

Errors & omissions insurance
Leaving private practice? Don't forget insurance
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LAWPRO sustainability update
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TitlePLUS
New TitlePLUS ad campaigns roll out across Canada
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practicePRO
• Practice Tip: Phantom clients/non-retainers
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• Tech Tip: Blackberry 101
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• Book reviews:: Through the Clients Eyes, How to Draft Bills Clients Rush to Pay
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• OCC Module: business development
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OLAP: Taking care of yourself in tough times
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Special Issue of LAWPRO Magazine on the 2009 insurance program Volume 7, issue 3: October 2008 Download entire magazine (PDF format, size: 269KB).

Articles on this issue include:

Few changes to the 2009 insurance program
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Insurance for lawyers in private practice
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Real Estate practice coverage option FAQs
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Insurance for exempt lawyers
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Test your exposure to claims
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practicePRO: 10 Years of Helping Lawyers Volume 7, issue 2: Summer 2008 Download entire magazine (PDF format, size: 1.83MB). COVER Fraud: A growing problem affecting all lawyers Caron Wishart discusses recent counterfeit cheque fraud; also an overview of coverage for counterfeit instruments under the LAWPRO Policy. Download this section (size: 665KB)

The threat from within
Karen Granofsky provides tips on how to avoid becoming a victim of employee fraud.
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Show me the money: funds handling
How can lawyers verify that deposited funds are irrevocable? Interviews with three experts on funds handling and the Canadian payments system.
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Casebook: Powers of attorney
What guidance does an examination of case law provide lawyers preparing and/or carrying out transactions involving powers of attorney?
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CELEBRATING PRACTICEPRO'S FIRST DECADE

A look back
Malcolm Heins and Karen Bell talk about the origins of LAWPRO's risk and practice management program.
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The next 10 years
What are the principle lessons of practicePRO and what does the future hold in store? An interview with Dan Pinnington.
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The biggest malpractice risks
Dan Pinnington analyzes the principal reasons for claims over the past 11 years.
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10 critical issues facing the profession
Dave Bilinsky summarizes 10 issues lawyers need to know about. Legal and technology experts examine six of these issues in depth.
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Supplemental Articles
To expand on and supplement Dave Bilinsky's article, we have canvassed several subject matter experts to provide in-depth commentaries on some of the issues he has raised.

• The Financial Numbers All Lawyers (And Managing Partners) Should be Seeing by Dave Bilinsky
• Technology and the Hourly Billing Challenge by Simon Chester
• 'Ubiquity is Near', an examination of mobile technology devices by Domenic Jaar
• What's Hot in Law Firm Web Marketing by Steve Matthews
• Innovation in Leadership and Leadership in Innovation by Richard Potter, Q.C.
• Knowledge Management in Law Firms by Connie Crosby

practicePRO insert
A guide to the resources available at www.practicepro.ca
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FUTURE FRIENDLY
LAWPRO goes green: Lawyers will see less paper from LAWPRO – starting with the 2009 insurance program materials. Also a look at how we’ve been implementing sustainability practices in our TitlePLUS and Claims operations.
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DEPARTMENTS

TitlePLUS
New TitlePLUS VP; Quebec launch; Essay prize awarded
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Errors & omissions:
Mortgage brokering exclusion amended
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practicePRO

• Tech Tip: 10 essential tech skills
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• Book review: Effective Yellow Pages Advertising; Marketing on the Internet
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• Practice Tip: Limitations update
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• OCC Module: powerful communication
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OLAP: Debunking the lone sufferer myth
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Personality and Practice
Volume 7, issue 1: Winter 2008

Download entire magazine (PDF format, size: 2.33MB).

COVER
Herding cats: Revealing the lawyer personality
Dr. Larry Richard explains personality traits that distinguish lawyers from the general public – and how to use this knowledge to your law firm’s benefit.
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Leveraging generational diversity
Nora Spinks discusses how generational differences affect values, expectations and conduct. Representatives from three leading law firms talk about the changes they’re making to leverage generational diversity.
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Growing cultural competency
Judy Jaeger explains why diversity competence matters and outlines the three steps organizations need to take to become more inclusive and diversity sensitive.
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FEATURES
Client communication to help avoid claims
Paul Lisnek examines underlying concepts of effective communication and how lawyers can use this knowledge to avoid malpractice claims.
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Supplement: The full version of this article by Paul Lisnek of www.paulmlisNek.com.
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Fraud scam alert
Two new frauds to know about.
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DEPARTMENTS

Casebook: Torquemada Rule is alive and well
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TitlePLUS

• Special publication to mark 10th anniversary
• New campaigns focus on rental, recreational property
• TitlePLUS services now bilingual

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Errors & omissions:
FAQs: New Real Estate Practice Coverage
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Separating fact from fiction on deductibles, surcharges
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practicePRO

• Tech Tip: Blackberry Etiquette
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• Book reviews:: How to Start and Build a Law Practice, Flying Solo
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• Significant Stat: Risks of acting for family members
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• Practice Tip: Constructions liens, Rule 49
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OLAP: The lawyer/wellness connection
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