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Nancy Byerly Jones, published 1999, 352 pages with diskettes

Here’s a valuable, easy-to-use tool to help you conduct your own management self-audits in minutes! Whether you need to streamline procedures, foster teamwork, or build client relations, this book will help you identify your practice’s (or department’s) “problem” areas, as well as ideas for improving them. Simply select the audits that have the most relevance to your practice and invite your employees to complete the corresponding questionnaires. With all of the audits available on diskette, you can easily download, customize, print, and distribute the audits to suit your office’s specific needs.

Categories: Book, Firm Management